Privacy Policy

Pentaplus Printers Pvt Ltd takes your privacy seriously. This Privacy Policy explains what information we collect through www.pentaplus.co.in, how we use it, and the choices available to you.

1. Information We Collect

We collect only what we need in order to respond to you and to run this website:

• Information you give us. When you submit an enquiry, a quote request or a newsletter sign-up, we collect your name, company, email address, telephone number, city, and the details of the print requirement you describe — print type, industry, quantity, size, substrate, finishes and any notes or artwork you choose to upload.
• Information collected automatically. Standard server and analytics data such as browser type, device type, referring page, pages viewed and approximate location derived from IP address.

We do not collect payment card details through this website, and we do not knowingly collect information from children.

2. How We Use It

• To prepare and send you an estimate, and to follow up on it.
• To communicate with you about a job in progress.
• To send you material you have specifically asked to receive.
• To operate, secure and improve this website.
• To meet our legal, tax and regulatory obligations.

We do not sell your information, and we do not use it for interest-based advertising.

3. Artwork and Confidentiality

Artwork, specifications and product information you send us in the course of an enquiry are treated as confidential. They are used solely to quote and produce your job, are shared internally only with the people who need them to do that, and are not shown to other customers or used in our portfolio without your written consent.

4. Cookies

We use cookies and similar technologies to operate this website and to understand how it is used. You can refuse or delete cookies through your browser settings; parts of the site may not function as intended if you do.

5. Sharing

We disclose information only:

• with your permission;
• to service providers who host this website, deliver our email or provide analytics, and only to the extent needed to perform that service;
• to logistics partners, where an address is required to deliver your goods;
• where we are required to do so by law, or where it is necessary to establish or defend a legal claim.

6. Retention

Enquiry and quotation records are retained for as long as needed to serve the relationship and to satisfy statutory record-keeping obligations, after which they are deleted or anonymised.

7. Security

Information is stored using procedures and practices reasonably designed to protect it from unauthorised access, destruction, use, modification or disclosure.

8. Your Choices

You may ask us to review, correct, update or delete the information we hold about you, or to remove you from our mailing list, at any time by emailing prints@pentaplus.co.in. Every marketing email we send carries an unsubscribe link.

9. Changes

We may update this Privacy Policy from time to time. Any revised version will be posted on this page and takes effect from the date it is posted.

10. Contact Us

Questions or concerns about this policy may be sent to prints@pentaplus.co.in, or posted to Pentaplus Printers Pvt Ltd, #20, 4th Main, 5th Cross, Indl Town, Rajajinagar, Bangalore - 560 044.